When visiting our web sites, placing an order to AlfaSolutionGroup.com or requesting information, you deliver us your personal confidential information. Alfa Solution Group uses the information you provide about yourself only for internal procedures and other information-keeping records, as well as to fulfill your requests or instructions. We respect your privacy and we do not share this information with third parties, except to the extent necessary to complete your orders or requests. If you provide us with personal data, such as address, e-mail, telephone or fax numbers, demographic or client identifications, you can be sure that this information will not be disclosed by us, nor will it be shared, sold or announced to any third party, unless we inform you about it and it is always subject to your consent, or unless we are required to do so on the ground of legal regulations.
This information, as well as the information about your business activities and transactions, will be kept by us in accordance with our usual strict security standards and confidentiality principals.
Information Collection and Use
We collect the following personal information from you:
- Contact Information, such as name, email address, mailing address, phone number.
- Information about your business, such as company name, address, business type. We may collect the personal information of third parties if you add the names of shareholders or beneficiaries on our order forms. Collection of third party personally identifiable information may be necessary to process and register your order for certain products or services. We will not use this information for any other commercial purpose.
We use this information to:
- complete your order;
- send you an order confirmation;
- assess the needs of your business to determine suitable products;
- send you requested product or information;
- respond to customer service requests;
- send you communications;
- conduct due diligence
- respond to your questions and concerns.
Service Providers We may provide your personal information to companies that provide services to help us with our business activities such as registering your business, processing your order/payment, or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services.
Legal Disclaimer We may also disclose your personal information in the following cases:
- as required by law, such as to comply with a subpoena, or similar legal process;
- if Alfa Solution Group is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information;
- to any other third party with your prior consent to do so.
User Access and Choice If there are some changes in your personal information, you may correct, update, amend or delete it by emailing our Customer Support at firstname.lastname@example.org or by contacting us by telephone or postal mail at the contact information listed below or on the Contact Us page. We will respond to your request within 5 business days.
We will keep your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes and execute our agreements. If you request that we should delete your personal information, we will notify you if we are unable to do so and why. Opt-out Preferences If you wish to subscribe to our newsletter on the main site or when you become an Alfa Solution Group customer, we will use your name and email address to send you periodically non-transactional, promotional emails. Out of respect for your privacy, you may choose to stop receiving these emails by following the unsubscribe instructions included in these emails or you can contact us.
Tracking Technologies / Cookies Such technologies as cookies, beacons, tags and scripts are used by Alfa Solution Group Inc. These technologies are used in analyzing trends, administering the site, tracking users’ movements and activities around the site and collecting demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
Analytics / Log Files Log Files – as is usual for the most web sites, we collect certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer to improve marketing, analytics, or site functionality.
Behavioral Targeting / Re-Targetin We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your interests, preferences and browsing activities. Security The security of your personal information is very important to us. When you enter sensitive information (such as credit card, bank account or proprietary business information) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, there are no methods of transmission over the Internet, or methods of electronic storage, that are 100% secure. In such a way, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at email@example.com.